Bags
What are Belliq bags made of?
Faux leather. Some colours have a suede finish, which is noted in the product name.
Which bags are the largest?
The Tassel Shoulder Totes (14.2 × 11.4 × 5.9 in) and the Zip Totes with Pouch (13 × 11.8 × 4.3 in). See Product Care and Measurements.
Which bags can be worn crossbody?
The Half-Flap Crossbody Bags, Carry-All Satchels and Quilted Chain Purses, plus the featured Quilted Flap Top-Handle Bag.
Which bags include a pouch?
The Zip Totes with Pouch come with a removable clip-on zip pouch.
Orders and payment
Which currency do you use?
US dollars (USD).
How can I pay?
Using the methods shown at checkout. See Payment Options.
Can I change or cancel an order?
Yes, until it ships. See the Order Processing Policy.
Shipping
Is shipping free?
Yes, on every order to a US address.
How long does delivery take?
Handling takes 2–4 business days and transit 5–7 business days, so 7–11 business days in total.
What is the cut-off time?
5:00 PM Eastern Time, Monday to Friday.
Do you ship outside the US?
No, we ship within the United States only.
How do I track my order?
Use the tracking number in your shipping email or our Track Your Order page.
Returns
How long do I have to return a bag?
30 days from delivery.
When will I be refunded?
Approved refunds are processed within 5 days to your original payment method.
Who pays return shipping?
You do for change-of-mind returns. We send a prepaid label for damaged, defective or incorrect items.
Do you exchange items?
No. Return the item for a refund and order the one you want.
Contact
Where are you located?
How do I contact you?
Email support@belliq.store or use our Contact Us page.
Contact information
- Business name
- Belliq
- support@belliq.store
- Support hours
- Monday to Friday, 9:00 AM – 5:00 PM ET
- Order cut-off
- 5:00 PM Eastern Time, Monday to Friday
- Website
- belliq.store